Shipping policy
At Flyin & Su, every piece is crafted and packaged with care.
We ship worldwide from the United States.
Processing Time
- Jewelry: 1–3 business days
- Qipao (Ready-to-Ship): 1–3 business days
- Custom orders: 5–10 business days depending on complexity
(We will notify you if additional time is required.)
Shipping Methods & Delivery Estimates
- USA: USPS Ground Advantage (3–5 business days) / Priority Mail (2–3 business days)
- International: USPS International (7–21 business days; customs delays possible)
Shipping times are estimates and not guaranteed.
Flyin & Su is not responsible for delays caused by carriers, customs, or incorrect addresses provided by customers.
Order Tracking
A tracking number will be emailed once your order ships.
If you do not receive it, please contact us at support@flyinsu.com.
Customs & Import Taxes
International customers are responsible for any customs, VAT, or import fees.
We cannot mark packages as “gift” due to legal restrictions.